1. Introduction
NK Education (“we,” “our,” or “us”), located at SCO 18, First Floor, Above Samsung Plaza, Calibre Market, Rajpura, Punjab 140401, India, is committed to protecting the privacy and personal data of all visitors, students, and clients who use our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Identity Information: Full name, date of birth, gender, and nationality.
- Contact Information: Email address, phone number, mailing address, and WhatsApp number.
- Educational Information: Academic transcripts, certificates, test scores (IELTS, PTE, TOEFL, GRE, GMAT, etc.), and educational history.
- Financial Information: Bank statements, sponsorship letters, or proof of funds as required for visa applications (shared directly with us for processing, not stored online).
- Passport & Visa Information: Passport number, visa application details, travel history, and immigration records as needed for application processing.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through cookies.
- Communication Records: Records of your enquiries, counselling session notes, and correspondence with us.
3. How We Use Your Information
Your personal information is used for the following purposes:
- Providing overseas education counselling and consultation services.
- Processing university and college applications on your behalf.
- Preparing and submitting study visa applications and related documentation.
- Conducting IELTS, PTE, and spoken English coaching sessions.
- Communicating with you about your applications, deadlines, and updates.
- Sending relevant offers, news, and educational updates (only with your consent).
- Improving our website, services, and user experience.
- Complying with legal and regulatory obligations.
4. Sharing of Information
We may share your personal information with:
- Universities and Colleges: As part of your admission application process.
- Embassies and Consulates: As required for visa application submissions.
- Government Authorities: When required by law or regulatory obligations.
- Service Partners: Including accommodation providers, travel insurance partners, and pre-departure service providers — only with your knowledge and consent.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include secure file storage, password-protected systems, and restricted access to sensitive data. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand usage patterns. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Student records are typically retained for a period of 5 years after the completion of services, unless a longer retention period is required by law.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us at connect@nkeducation.in.
9. Third-Party Links
Our website may contain links to third-party websites, including university portals, embassy websites, and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are primarily intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without parental or guardian consent. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- NK Education
- SCO 18, First Floor, Above Samsung Plaza, Calibre Market
- Rajpura, Punjab 140401, India
- Email: connect@nkeducation.in
- Phone: +91 62834 91756
